The Code 39 error occurs when Windows is unable to load the device driver for a specific hardware device. This typically indicates that the driver is corrupted, missing, or incompatible. Here’s how to resolve it:
1. Restart Your Computer
Sometimes, a simple restart can fix temporary issues causing
the error.
2. Uninstall and Reinstall the Device Driver
- Press
Win + X and select Device Manager.
- Locate
the problematic device (usually marked with a yellow exclamation mark).
- Right-click
the device and select Uninstall device.
- Confirm
the uninstallation.
- Restart
your computer. Windows will attempt to reinstall the driver automatically.
3. Update or Reinstall the Driver
- Open
Device Manager.
- Right-click
the affected device and select Update driver.
- Choose
one of the following:
- Search
automatically for drivers: Allows Windows to find and install the
latest driver.
- Browse
my computer for drivers: Use this option if you’ve already downloaded
the driver from the manufacturer’s website.
Note: Visit the hardware manufacturer’s website to
download the latest driver for your device if needed.
4. Roll Back the Driver
If the issue started after a driver update:
- Open
Device Manager.
- Right-click
the device and select Properties.
- Go
to the Driver tab.
- Click
Roll Back Driver.
5. Check for Windows Updates
- Press
Win + I to open Settings.
- Go
to Update & Security > Windows Update.
- Click
Check for updates.
- Install
any available updates, as they may include driver fixes.
6. Run the Hardware and Devices Troubleshooter
- Press
Win + R, type msdt.exe -id DeviceDiagnostic, and press Enter.
- Follow
the on-screen instructions to detect and fix problems with hardware and
drivers.
7. Check for Corrupted System Files
Run the System File Checker (SFC) and DISM
tools:
- Open
Command Prompt as Administrator.
- Run
the following commands:
- sfc
/scannow
If issues are found, they will be repaired automatically.
- Next,
run:
- DISM
/Online /Cleanup-Image /RestoreHealth
8. Check the Registry (Advanced)
Corrupted or invalid registry entries can cause a Code 39
error. To fix this:
- Press
Win + R, type regedit, and press Enter.
- Navigate
to:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- Delete
the UpperFilters and LowerFilters entries if they exist (ensure you back
up the registry first).
- Restart
your computer.
9. Test the Hardware
If the above methods don’t resolve the issue, the hardware
itself may be faulty. Test the device on another computer to confirm whether
the issue persists.
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